BTP’s solutions are highly flexible, best of breed and have been tested in the field and proven to deliver significant productivity gain, improve customer service, governance, control and above all, significant cost savings.
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\nThese solutions provide full governance and orchestration of systems and stakeholders across human centric operating environments. They optimise the performance of a company’s operations, driving transformation and continuous improvement while also providing transparency of operational performance against critical KPI’s.
RapidCase automates and streamlines the case management processes to deliver responsive customer interactions, drive productivity gain, governance and orchestration across back-office operations.
\n","stylesMapId":"CK_EDITOR_PARAGRAPH_STYLES","linkList":[]},"dataItem-it41pfpc":{"type":"StyledText","id":"dataItem-it41pfpc","metaData":{"isPreset":false,"schemaVersion":"1.0","isHidden":false},"text":"How RapidCase from BTP solves these challenges
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Streamlined, automated processes replace manual steps, repetitive and paper-intensive tasks.
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Full audit trail and powerful reporting capabilities enable access to reports on any data captured within the process.
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Efficient management of enquiries including online lodgement/submission, customised data capture forms and built-in file attachment features.
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Automated notifications streamline communication and compliance with automatic generation of documents and automated email notification/communication.
\n\tRapidHR is a Human Capital Management System (HCMS) that removes the functional gaps and disconnects between your HR processes, technology and people. Using business process automation, the RapidHR suite links and streamlines the individual steps that make up every HR transaction. This enables critical information to be accessed by the right people, at the right time and in the right format without the need for time-consuming, error-prone manual intervention.
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\nEmpowered by fully integrated process capabilities, both the HR and line of business teams are now able to focus on strategic activities that create real business value. Supported by fit for purpose processes and systems, your organisation can drive engagement and productivity across the workforce.
Pre-Built Yet Flexible
\n\nAs a pre-packaged solution with a suite of predefined modules, RapidHR allows you to quickly enhance core processes. Yet this intuitive solution also offers the flexibility to meet the specific requirements across your organisation, based on the actual needs of business users. And by seamlessly integrating with your existing systems, RapidHR lets you achieve real process improvement without costly replacement of current platforms.
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\n\nDynamic workflow with automated assignment of work – delivered intelligently into a user’s task list – enforces compliance and removes uncertainty.
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Security enforced through role-based users, groups and access permissions managed within the CMS, as well as classification of sensitive cases with correct authorisation.
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Improved review processes with online voting feature, minutes/agenda management and review panel management enabling case allocation and deadline tracking.
\n\tFor more information call us on 1800 055 608
\n","stylesMapId":"CK_EDITOR_PARAGRAPH_STYLES","linkList":[]},"dataItem-iurlg7cy":{"type":"StyledText","id":"dataItem-iurlg7cy","metaData":{"isPreset":false,"schemaVersion":"1.0","isHidden":false},"text":"For more information call us on 1800 055 608
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