73%
\n\nof all calls to business
\n\nare placed
\n\nOn Hold
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16 to 20%
\n\nof callers
\n\npurchase what
\n\nthey hear about
\n\nOn Hold
\n\n\n\n
\n","stylesMapId":"CK_EDITOR_PARAGRAPH_STYLES","linkList":[]},"c22n0":{"type":"StyledText","id":"c22n0","metaData":{"isPreset":false,"schemaVersion":"1.0","isHidden":false},"text":"
15 to 35%
\n\npurchase extra
\n\nproducts they hear about
\n\nOn Hold
\n\n\n\n
\n","stylesMapId":"CK_EDITOR_PARAGRAPH_STYLES","linkList":[]},"c253n":{"type":"LinkableButton","id":"c253n","metaData":{"isPreset":false,"schemaVersion":"1.0","isHidden":false},"label":"About Us","link":"#iex"},"c3st":{"type":"StyledText","id":"c3st","metaData":{"isPreset":false,"schemaVersion":"1.0","isHidden":false},"text":"
Adz On Hold
\n\nresults in a
\n\n45% increase
\n\nin caller
\n\nretention
\n\n\n\n
\n","stylesMapId":"CK_EDITOR_PARAGRAPH_STYLES","linkList":[]},"c70c":{"type":"Image","id":"c70c","metaData":{"isPreset":false,"schemaVersion":"2.0","isHidden":false},"title":"Messages OnHold, Adz On Hold, Jen Hands.jpg","uri":"cb7eaf_3c09af49a98a4704b6f41429954774b6.jpg","description":"","width":2128,"height":2832,"alt":""},"c7f4":{"type":"StyledText","id":"c7f4","metaData":{"isPreset":false,"schemaVersion":"1.0","isHidden":false},"text":"
the average
\n\ntime a caller
\n\nspends On Hold is 64 secs
\n\n\n\n
\n","stylesMapId":"CK_EDITOR_PARAGRAPH_STYLES","linkList":[]},"cfb1":{"type":"StyledText","id":"cfb1","metaData":{"isPreset":false,"schemaVersion":"1.0","isHidden":false},"text":"
88%
\n\nof callers
\n\nprefer advertising
\n\nOn Hold over silence
\n\n\n\n
\n","stylesMapId":"CK_EDITOR_PARAGRAPH_STYLES","linkList":[]},"ck2d":{"type":"StyledText","id":"ck2d","metaData":{"isPreset":false,"schemaVersion":"1.0","isHidden":false},"text":"
Average Hold Time, 64 seconds is twice as long as the average radio commercial.
\n\n\n\n
Of the 73% of callers who are placed On Hold, 64% will hang up if On Hold for over 60 seconds without being maintained, and 30% do not call back. (costly)
\n\n\n\n
Music On Hold will add a further 30 seconds to hold time. (average)
\n\n\n\n
Advertising On Hold keeps callers on line for an extra 3 minutes.
\n\n\n\n
90% of callers with silence or annoying chimes hang up within 60 seconds.
\n\n\n\n
Advertising On Hold maintains callers and tells your callers you care.
\n\n\n\n
\n","stylesMapId":"CK_EDITOR_PARAGRAPH_STYLES","linkList":[]},"ctot":{"type":"StyledText","id":"ctot","metaData":{"isPreset":false,"schemaVersion":"1.0","isHidden":false},"text":"
The average small business receives 125 calls per day
\n\n\n\n
73% are placed On Hold
\n\nfor 45 seconds or longer which results in hundreds
\n\nof hours of On Hold time
\n\nevery year.
\n\n\n\n
22 business days per mth
\n\n2750 calls x 73%
\n\n= 2007 calls x 45 seconds
\n\n25 hours per mth equalling
\n\n304 hours per year.
\n","stylesMapId":"CK_EDITOR_PARAGRAPH_STYLES","linkList":[]},"eju":{"type":"PageLink","id":"eju","metaData":{"isPreset":false,"schemaVersion":"1.0","isHidden":false},"pageId":"#c380"},"iex":{"type":"PageLink","id":"iex","metaData":{"isPreset":false,"schemaVersion":"1.0","isHidden":false},"pageId":"#c1et"},"l24":{"type":"PageLink","id":"l24","metaData":{"isPreset":false,"schemaVersion":"1.0","isHidden":false},"pageId":"#c2ta"}},"theme_data":{},"component_properties":{"c102c":{"type":"ButtonProperties","metaData":{"schemaVersion":"1.0"},"align":"center","margin":12},"c12v":{"type":"ButtonProperties","metaData":{"schemaVersion":"1.0"},"align":"center","margin":12},"c1cqo":{"type":"ButtonProperties","metaData":{"schemaVersion":"1.0"},"align":"center","margin":12},"c1ocl":{"type":"ButtonProperties","metaData":{"schemaVersion":"1.0"},"align":"center","margin":12},"c1r3w":{"type":"ButtonProperties","metaData":{"schemaVersion":"1.0"},"align":"center","margin":12},"cp38":{"type":"ButtonProperties","metaData":{"schemaVersion":"1.0"},"align":"center","margin":12},"crms":{"type":"ButtonProperties","metaData":{"schemaVersion":"1.0"},"align":"center","margin":12},"i8jvojgg":{"type":"FiveGridLineProperties","metaData":{"schemaVersion":"1.0"},"fullScreenModeOn":false},"i8l4xfbu":{"type":"WPhotoProperties","metaData":{"schemaVersion":"1.0"},"displayMode":"fill","onClickBehavior":"goToLink"},"mobile_WRchTxtn-1cmt":{"type":"WRichTextProperties","metaData":{"schemaVersion":"1.0"},"brightness":1.24},"mobile_i8gx0361":{"type":"WRichTextProperties","metaData":{"schemaVersion":"1.0"},"brightness":1.0},"mobile_i8gx0k6o":{"type":"WRichTextProperties","metaData":{"schemaVersion":"1.0"},"brightness":1.0},"mobile_i8gx8fjj":{"type":"WRichTextProperties","metaData":{"schemaVersion":"1.0"},"brightness":1.0}}},"title":"Facts","pageUriSEO":"facts"}